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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,171 reviews
  • Rated 5 out of 5 stars

    Don’t really help installing anything but warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I shop at BB is because of the warranty. They may not all be of help (employees) but this grants you a secure spot for when something doesn’t go as planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard service is always a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy any electronics without a service or parts warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit concerned about the delivery and installation time set on a late afternoon but the delivery and installation was done within 45 minutes. Impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Make sure you purchase this sevice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great not excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So if you are getting this for Xfinity, it won’t have an issue getting you 2gig download. But it is capped at 40mbps upload. I had to buy a Hitron Coda56 from Amazon and was able to get 400mbps upload. So the nighthawk will do the job if you don’t care about not getting your upload speed you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet but the piece of mind is what i really get it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received great customer when I went to repair my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to gone on electronics, wouldn't have it any other way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wifi! It makes me feel better when I enjoy watching the streaming movies and playing with games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Year Warranty Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy a WiFi System without a 4 year warranty policy. A no hassle return is much better than another $400 out of pocket. Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best for warrantys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this yet but I know if anything happens geek squad has my back!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Geek Squad for any products purchased via Best Buy. The replacment process is extremely easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad is needed for any device that is used today. Anything can happen to devices at anytime. It's best to be covered. It is a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend a warrant for anything over $100 because if the item break, you can get a store credit to purchase the same item or something else. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed this yet, but I know Geek Squad has a great reputation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good value always get the warranty so easy to use if you ever have issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great always trying to bring more people in the store and for the most part knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad product replacement is awesome. I have had to use it in the past and Best Buy gave me a new TV that was a year newer series. I get this on all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I've never had to use this warranty. However, it's good to know that I have this in case anything goes wrong with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I've never had to use this warranty. However, it's good to know that I have this in case anything goes wrong with my product.

    I would recommend this to a friend