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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,171 reviews
  • Rated 5 out of 5 stars

    Don't want to need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't need it, but used this in the past. Usually pretty simple process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend getting the extended warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always getting the extended warranty, it doesn't cost much and it's easier to go through Best Buy with any issues vs working with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer folks work wonders.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 76 and hope I outlive the warranty i purchased. I have used these warranties in the past and highly recommend them. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rep. suggested plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't planning on buying the Geek Squad plan. But I'm I glad I did I've used it to install my husband stereo, update a computer with little or no charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have any complaints when it comes to Best Buy services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty products. Over many years and products, it has really paid off!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I get a service extended it pays off with a no questions asked solution to the issue. Well worth the cost...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a must buy. If you have problems with an item, you just take it back to the store and they either fix it or give you a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection for all my products. I never leave the store without a protection plan. With two rambunctious kids around the house...it provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and informative! Explained the importance of the service they provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hurts to have extended warranty for electrics, Can always count on the Geek Squad for professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money if you own a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had to use it a few times, but worth it so far. Saved me money on costly repairs that I would have had to pay out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend everyone to purchase a protection plan for all electronic devices for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the added warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have added security my product is covered for so much longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always opt for the protection plan. I've only used it a few times (for various products) but it saves a bunch of headaches and extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad replacement plan is great. I've had to use it in the past and everyone is always super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees here seem to know their products and are very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always brag to people about the warranty. Best Buy geek squad I believe has the best out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase protection plans. You never know when you’ll need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the geed squad replacement protection. Definitely worth the money. I have used it for other products and it is a great warranty.

    I would recommend this to a friend