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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,171 reviews
  • Rated 5 out of 5 stars

    Perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, quick response, great people and answered every question i had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement procedure is second to none. Have used it on a couple of items and there has never been a problem or refusal. Well worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy because our internet constantly shuts down. We used it to replace our modem and was able to get a new one at a great price. When we realized that wasn’t the issue, we returned our router and got it for a great price too. We just paid for a new 2 year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used ir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to use it but i hope soon i can use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great deal. They are very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the replacement insurance because I know electronics don’t always last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this before and it’s great for things but expected when the product goes out. Much cheaper than a replacement and great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this before and it’s great for things but expected when the product goes out. Much cheaper than a replacement and great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this before and it’s great for things but expected when the product goes out. Much cheaper than a replacement and great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the comfort and idea of having something replaced completely free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr B and Mrs B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t know what you need until you need it! We are pleased with the services so far that assisted with our work from home set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Year replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A four year replacement plan is pretty cool because that's a pretty good amount of time to be able to replace and item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting geek squad protection, they are super helpful to have when protecting your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a guarantee. Haven't needed it so can't say how well they will respond, but if you need it its there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always having piece of mind in case my electronics fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the item very useful for sure and i would recommend honestly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so helpful and so professional and I would highly recommend them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always coming in clutch with their expertise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who is extremely clumsy and unlucky with electronics, it's good to have Geek Squad on my side for Replaces and Repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad extended warranty program is the best, they never give me a problem on a return and I've returned a lot of merchandise.

    I would recommend this to a friend