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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,171 reviews
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckly haven't hd to use this one but past subscriptions on other devices - they are great and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Most to have insurance on your products because anything happens they will fix or replace and offer warranty on the new products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must for any purchases, replacement value a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Never Know !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever I purchase a product, you better believe I have a product replacement ! You just never Know . It's paid off for me in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it, so of course I don't need it. If I hadn't gotten it, I'd end up with a wonky device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for all your products, offers replacement or your money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product! Know what I’m sayin!? Yea!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has one of the best protection programs that I've ever seen! I have bought a plan for just about everything I get there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection is the way to go. If there is ever a problem, just return it to the store and they will help you the best they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at mounting tvs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job of mounting and programming my 4K tv and recommending more versatile mount which we can enjoy from any place in our family room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty for the security and piece of mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance on expensive products keeps us feeling secure in knowing our products are going to work properly for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad transferred info from old computer and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were patient with me when I did not want to be patient! Transferred items from old computer to the new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed our broken subwoofer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great! They sent out our subwoofer under warranty and it was fixed in a week! Very happy with Best buy geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love purchasing the geek squad services it makes setup skinless, and in very slim instances, returns flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These extended warranties are always worth the money you pay for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure why I got the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for a PSU, haven't use the service yet. . Most likely my PSU won't die so I don't need this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requesting a warranty exchange is easy and the team at BestBuy has been so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program, I buy the extended warranty on almost every thing a buy from Best Buy. They never give me a problem on a return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful in our connection and when the device wasn't able to operate properly they assisted with replacement.

    I would recommend this to a friend