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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,171 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great always helpful. I suggest that you use geek squad for questions and to buy the protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must HAVE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the ease of mind to have this. I would recommend it on all devices brought from BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my Modem. Just a little added protection in case it is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must. Any unforeseen accidents, and Best Buy is usually more than willing to replace it. Its better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat this warranty. I definitely recommend getting it with any electronic devices.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Installed something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good on what ever this one is for i dont remember

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad is a must have. It has saved me more than a few times having to pay full price for another product because it broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have all my small and large appliances protected in case something does go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    builders plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have so many appliances and devices from BB and theyre all protected by the Geeksquad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modems die often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend getting the plan for anything your concerned about. I have had great experiences using this for my defective products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for 4 years of coverage, was a no brainer to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan! Friendly techs! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for reasonable price! Definitely worth getting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my modem on the advise of the sales rep. I hope if I have to use it, it is as good as they say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this but it's nice to know I have product replacement just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air fryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have incase machine has issues. Machine still works well till today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have a plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve made the mistake of purchasing an appliance without the Geek Squad plan and it was a nightmare. We always purchase it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get the replacement protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the replacement protection, best buy stands behind there service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    covered 4yr why not piece of mind and recyclable my old unit also very happy they have best warranty i have found for $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the plan. I always get the plan...you can't go wrong with the plan. Just sayin', don't forget the plan!

    I would recommend this to a friend