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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,171 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a splendid and very smart idea. It guarantees your project and your trust in both the company and product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase electronics not only is the component important but the protection plan is as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can be very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone to Geek squad and they have actually taken the time to answer all my questions. The Best Buy in my area, Spring Hill, Fl actually took the time to explain what laptop I would need for the work that had to be done, They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy best Buys warranty on all of the items I buy from them. It's really easy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy best Buys warranty on all of the items I buy from them. It's really easy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy best Buys warranty on all of the items I buy from them. It's really easy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it thus far and hopefully we won’t have a need too. If we do at least we can get assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heard its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i will never get to use it. brought it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad product coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use the coverage yet but great coverage for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to buy product replacement because you just never know!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best service to have especially if you buy anything any merchandise at Best buy if anything breaks down geek squad got your back number one in my book I recommend to everyone to get this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it always good to buy warranty on product now this days it easy to exchange or credit for a upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help is there for you if you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use it yet but I was asked many times do I need assistance that tells me a lot about this service willing to serve you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Go Wrong !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me Again ! Of course by now, you have to Know, I totally believe in product replacement. They stand behind there products !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan at best buy whenever I buy something that come with it, & there's never know problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. You can exchange for a new device if something was to happen to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-Person, Knowledgeable, Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to take my technology to Best Buy and talk to someone knowledgeable in-person about repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plans are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, getting protection on your equipment is a must if it's expensive. That's why I trust these plans!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to get the Geek squad protection plan cause you never know if you need your product fix or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are always there to help advise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are the best when it comes to taking care of electronics. Highly recommend to always buy a protection plan.

    I would recommend this to a friend