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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,171 reviews
  • Rated 5 out of 5 stars

    Worth the price and recommended to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to used it in less than a year and they didn't give me any push back and changed my item with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t messed anything up so haven’t used it but I’ve used geek squad for ther things and they were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oops insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, what can I say? People do dumb things sometimes and it’s good to know you have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squard protection. I can count in it even w an outlet buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good protection plan, I have to repair or return product, Geek makes it very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this plan yet, but I have always had great Geek Squad service in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for electronics lover.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have electronics from Best buy and want them protected, then get the Geek Squad warranty protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this. Had a major surge during a lightning storm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad product replacement. They are very knowledgeable. It's a good way to have peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy the protection plan. You never know what will happen but youll be taken care of if it does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living in a rural area service can be a problem. Replacement guarantees minimize this problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. So far I have not encounter any issue with their squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this but found it valuable for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to add the Geek Squad protection to any item purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service they provide, very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    no clue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know YET if it's any good as I have not had the need to use it. Past experience (years ago) tells me it MIGHT be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase Protection is always great to have. It protects without a deductible. Can’t get any better than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all devices, easy replacement, and worth the cost

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Service

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely service plan for simetbing i boight, who knows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, even though I eventually had to return the replacement as well.

    I would recommend this to a friend