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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,171 reviews
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy something electronic, you never know what to expect. Always have a backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life comes at you fast, be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage that gives you peace of mind on your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be prepared for the unexpected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage that gives you peace of mind on your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t buy anything without geek squad, the many reasons to shop at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a warranty for my Motorola modem/router and it was the best decision that I made for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect protect protect your devices, gadgets, and any expensive equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value and service, as well as peace of mind, for the price paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value and service, as well as peace of mind, for the price paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value and service, as well as peace of mind, for the price paid.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great GSP

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuys protection plans are the best, and you cant beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty plans/service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad to make the purchase extra warranty and service highly recommended with electronic items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the qeek squad is there when u need them havent had to use them yet so i think sometimes it is a waste of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for the high valued products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with the modem as it is worth taking the extra service period when you buy expensive modem/router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is one of the best part of best buy when you purchace like a computer

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very good

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, cannot wait to see how much it lasts me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this? I had no idea thanks for the reminder!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky the headphones have not needed it yet. Love best buy quality aways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty from BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Product replacement from BB. Their warranty its among the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Product replacement from BB. Their warranty its among the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty from BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Product replacement from BB. Their warranty its among the best.

    I would recommend this to a friend