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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,171 reviews
  • Rated 5 out of 5 stars

    Greek Squad 4yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad are always there when you need them. Must Have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With my luck I need all the help I can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always depend on the geek squad for help with my purchases. So far they have never let me down or disappointed me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a changed to use the Geek Squad replacement yet, but I'm sure once or if my product needs replacing everything will be great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal! Geek squad service is the only way to go! Use the geek squad protection on your purchases!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up to drop off my TV, great customer service asked where exactly I wanted it and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love the ability to buy early. Easy reminders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me the Geek Squad protection is an automatic purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Prod. Replacement alway good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Prod. Replacement alway good investment for appliances and anything you expect to last you a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend that this protection plan is purchased for all Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend that this protection plan is purchased for all Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the plan, because I know things happen. Best buy replaced a TV for me. The process was easy as can be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geeksquad protection for the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE KNOWING I BUY WARRANTIES ON ALL MY PRODUCTS, GIVES ME PEACE OF MIND!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection for that "just in case" factor. It has not let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money to buy extra protection plans. Best Buy has been the easiest to deal with on warranties etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage protection for my new product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection BestBuy offers to their customers. That is why i always shop at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, works exactly like they said with no hass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, if it vreaks they replace! Great product! Simply amazing service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save the headache and just purchase the geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop at Best Buy specifically because of their service plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is excellent. Their credit department is a different story…

    I would recommend this to a friend