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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,171 reviews
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get the protection better to be safe then sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get the protection better to be safe then sorry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was quick and easy. The price was decent for a four year deal. I haven't had to use this yet but it seems to cover alot if there are any issues. I would recommend this for an expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me many times and its worth every pennie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this product so I do not know how good the warranty will be. When I might need the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot leave Best Buy without it! A must have for piece of mind on your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is easily the best protection available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't have to use. But just in case I have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage of warranty which is still in effect know problems as of yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it has water and power you will be glad to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find these a must have with todays electronics. They have not let me down so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An investing time that will do you no wrong Best Buy has always addressed any issues with this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan anyone offers! I've used it with a few devices and controllers, with great results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    repair plans can sometimes be very strict, but for my products that I have purchased has been no hassle, I will say I was two days past my expiration date and the Supervisor would not honor, so that sucked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some people say I'm not going to pay extra for this geek squad protection But if anything goes wrong I Bet your going to regret that you didn't buy it It's always good to have geek squad protecting your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service. Quick and satisfying solving issues. Always great to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself some peace of mind and use some protection!!! It will save you big bucks down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS A MUST BUY TYPE OF PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would not be smart If you didn’t get a protection plan with any purchase you buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money I have spent in a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trouble with computers bought else where and they took them in, no problem and fixed them right up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is extremely helpful as they can help with any issues, whether it’s setup or tech issues!

    I would recommend this to a friend