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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,171 reviews
  • Rated 5 out of 5 stars

    New purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed protection when making appliance purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have just in case anything happens to your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our washer and dryer in a professional manner, highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully when the time comes and i need it it will do what its supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Enrique help me out for my appointment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and helpful. Did not fix my all in one computer but able to save my pictures and files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always sweet to know that the geek squad has you back in person or on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service from the Geek Squad. Always amazes me with the great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I want have to use this plan, but it’s best to have, just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad remote support help me fix problems on my phone and with my Wi-Fi router they are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always and Always get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    welp it works folks , got me a new one since i had geek squad thats y i'll always buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will never find better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty. Beatbuy in my opioids the best warranty money can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freebie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with my Total Tech Membership Totally worth it for no additional cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have as its peace of mind when I buy electronics. It is easy to use as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the extra warranty. Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra money is worth the piece of mind if something happens. Warranty pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth it protection and reliability. No hassle at all if there is an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the protection plan. Such a great deal to make sure your product is protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No haggle returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for the money. No haggle returns !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Individual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In most cases I do not buy extended Warrantys but when it comes to my computer equipment I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked my stuff up so quickly. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've been a customer for many years now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always give excellent service and advice recommend them to anyone.

    I would recommend this to a friend