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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,171 reviews
  • Rated 5 out of 5 stars

    Cancorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was really quick with replacing my item without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were very courteous and helpful. And I was happy that they exchanged my product .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected wires and devices. Saved me $100 per tv setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this loving it because I made coffee every day and I love it it’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good option to keep your purchases protected all the times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with getting assistance from geek squad- good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another internet product and had to protect it you never know when they fail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality its a little bit expensive but its worth the price and looks good

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Not yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought Geek Squad plan for my device, because I want to save money to fix or replace my device etc. For of all, my device is not problem yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing love it is the best very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted coverage that is easy to claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage money can buy. Never any hassle or any unknown terms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, provides wireless coverage throughout my house. We needed something with more coverage when moving to a bigger house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is well worth the price. I never make a purchase without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting 5 stars because I haven’t had to use it. THAT is the best kind of warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the protection for piece of mind you never know when you will need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    penguin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you for reminding me to purchase all these connectors for my televison

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad workers are so nice and they answer all the questions that you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty that was greatly appreciated for extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the protection on ever thing i buy to get easy replacements on anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do buy a lot from Best Buy but I always buy the extended warranty on all my purchase of TV’s tables, cameras. And I have used that warranty more than once. good to have.

    I would recommend this to a friend