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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,171 reviews
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. Must have just in case anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved my time for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delevery and set up. Some thind better left to experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    word of advice? get the protection plan on items that you frequently use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always provided great service and highly recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, knowledgeable with product and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very pleased with purchase, good high quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved Me Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the option to make sure you are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with these protection plans. They make exchanges so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave with out it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product service for all items. Big or small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad Product Replacement. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always and I have never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used geek squad protection for years wouldn't be without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to protect your purchase always get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Discounts and services worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the discount and services provided through tips membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havnot used the warra ty yet hopefully no time soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all my devices.......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good coverage for appliances and electronics is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad coverage really creates peace of mind with all my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never make a purchase with a protection. It's not a smart move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad service really does their best to hekp out their customers

    I would recommend this to a friend