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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,171 reviews
  • Rated 5 out of 5 stars

    Geeks are my friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return it to the store and you never have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the protection plans best buy has to offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty for the Wi-Fi mesh devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is wonderful to have as your IT person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality I would recommend this to a friend..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I would recommend this to a friend..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm definitely happy i got the extended warranty for 4 years if anything happens i can get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service....Great and knowledgeable personnel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. Definitely worth the extra cash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan, fast and easy process of replacement!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Excellent service all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for always on devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for always connected devices which have high chances of wear and tear. But a 2 year policy with a less price premium should be offered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You Need This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not recommend geek squad service enough. It was there when I broke my laptop and geek squad made it right again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with explaining and answering questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always seem to get great service with our geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks excellent work well worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this geek squad protection, we like having the coverage in case something goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful. Small towns come with longer waits

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    How to review something you don't actually have?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet - but got it to protect the TP Link Deco mesh wifi I just bought, as it was so expensive. If/when I have to use the service and coverage - I will leave a more impressionable review. Let's hope I never have to activate it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent if you believe you may need to ever use it, i have and it saved me a bunch of out of pocket costs

    I would recommend this to a friend