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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,171 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me the warranty is always worth the cost. Whether it's the peace of mind or the times I actually had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like my new WiFi set ip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new WiFi setup was super easy to do. We have everything hardwired through the mesh system and the whole house is connected wirelessly or wired and it has been very steady.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty. Just in case something happens after manufacturer warranty expires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quick and relocate the existing TV to another room. Then they went over the remotes and how they operated with our existing receiver and internet. Very professional and fun to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service Warranty is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got the protection plan. I have used on a computer repair and dryer repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra added protection to have when you purchase the product replacement plan. It eliminates the stress of having to get the product repaired. Just contact the Squad and if they can't repair it they will replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the extended service coverage from Geek Squad! Gives peace of mind, especially with the prices of technology today!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Protection and security

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice to have piece of mind and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is amazing. It helped me get my stuff repaired and replaced with little to no hassle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad extended warranty program, I apply this to almost everything I buy from Best Buy, I've returned several items that I've purchased from Best Buy and they never give me a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add-on. Easy to use and quick turn around!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have piece of mind for your purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peice of mind provided by the product replacement is worth the money even if you only use it once for any of your purchases as it sure beats the replacement cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security this service provides. It's nice knowing I can count on Best Buy if something goes wrong with what I buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you Best Buy for these plans!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always pay extra now for the Geek Squad protection service. When something goes wrong they are quick to try getting it fixed or replaced with great customer service all the time. Thank you Best Buy for these plans.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great addition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for products that you have a feeling that they might break down the day the manufacturers warranty is going to expire!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been purchasing extended warranties for years when I purchase any electronic or appliance. Geek Squad has saved me a lot of money on repairs!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had any issues with geek squad and love the extra assurance that my product will be taken care of.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it for 3 months. So no issues as of this moment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    East

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was quick and easy. Very satisfied with my purchase

    I would recommend this to a friend