Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2439 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,439 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty. Had issues with wifi cutting in and out. They gave me a refund no questions asked so I could upgrade to a better router.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection always worth the cost. Haven't needed their services but glad they are available if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jerry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I buy from Best Buy all my electronics. I would recommend your products to all my friends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but I have for other products in the past and it worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Repair service

    Rated 5 out of 5 stars

    always get this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return a Orbi internet enhancer, no questions asked. they replaced right away after 1 year of having it.. love this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Errr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use them. But i hope they work out for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wow Geek helped me out big time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that i signed up 2,5 years ago on orbi 960. It helped me big time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth the investment

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. Used it for many devices and never have issues. Would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no brainer if you love coffee. why worry when your machine goes down.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Must need for wireless router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extended warranty for my Eero WiFi and it enables me to exchange within 4 years if my mesh system malfunctions for just a 50 dollar fee.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4-Year Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Geek Squad Product Replacement very good i have buy alway raplacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No matter the issue will be replaced period

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to know I’m covered because I don’t spend that much to only do it all over again and regret it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad and Best Buy’s service warranty's are great and they back them up with full replacement and or fixing the problem and or parts quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Repair service

    Rated 5 out of 5 stars

    good people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing help they will fix if they can or replace it or give your money back for the product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    In-store eplacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My powerline adapter got destroyed in a power surge from a lightning strike. I got a replacement so the insurance was useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, stable connection, I will recommended to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast easy return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to return no questions.. I recommend getting it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Free stuff back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta keep them electronics in check! They all die! So, I made the decision and got this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, they are there when you need them! recommend having extended warranty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I had an issue with my Wi-Fi signal not connecting in my master bedroom.

    I would recommend this to a friend