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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2440 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,440 reviews
  • Rated 5 out of 5 stars

    The convenience and efficiency of the service were

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough positive things about the 4-Year Geek Squad Product Replacement plan! When my modem unexpectedly died, I walked into the store with my receipt, and the process couldn't have been smoother. They promptly replaced my modem with a superior model, no questions asked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty for my wifi. Definitely need warranties these days for special projects.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    got your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have especially when you need to upgrade in a short amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what use this will be for me, hopefully I won't have to use it, but better safe than sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    You cannot go wrong with the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with the geek squad protection plan. Support 24 seven for your hard earned gadgets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan was a budget saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was wonderful. Had to use it when our modem/router went out. I only had to pay out the difference between the old device to the new device being purchased. Purchased plan on replacement device. It was worth it to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ALWAYS purchase the Geek Squad 4 year protection plan! You never know when you may need the protection! We've had to use it a couple times!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    replacement product is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no longer carried my brand of security cameras, after time when not working right, they replace them w cameras of my choice,

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. This is by far the best protection coverage you can get without the hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the right size for my tv and it holds and works really good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are great to have. They keep things affordable when they breakdown. Warranty is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is a water pic and toothbrush set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well I am totally satisfied with the toothbrush and water jet it does what it supposed to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always know if anything happens to my headphones, the Geek Squad Protection has my back!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty... and it is ALWAYS WORTH IT.. .yes I have and also have not had to use it... but why take the chance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protected from lightning strike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me replace my cable modem during a lightning strike. Quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service with the best buy team you can't go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good to Have in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to Have it and the extra Protection helos me fel better avout any other futher issues. Hopefully won't encounter any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get with support and get my starlink up and going in no time. Polite the whole time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Helps you with everything you need. THey are very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Price for Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a safeguard for any problems. The prices was right and there are no worries about it failing.

    I would recommend this to a friend