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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2441 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,441 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the four year warranty and it is worth every penney. lots of peace of mind and very little cost. i would do this purchase always.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That protection plan was A1 10/10 IGN would protect my stuff again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 4 year protection on a router 3 1/2 years in. Swapped it for credit I used for a replacement. Excellent customer service

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get the protection in caseyou need it. In most cases you don't. Peace of mind purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it and save yourself the hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying when items get into the hundreds/thousands. Glad the price of warranties are based on item cost vs. brand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents check my computer for anything that can harm the programs and speed and I don't have to do anything they take care of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Computer Service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it 100% TotalTech will save you money!! Best service ever

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Protection - not because I think I will need it but because I know if I happen to need it, they will have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have plan since these high dollar routers only last 2-3 years, batteries last about as long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to buy the warranty cause you never know when you will need it and highly recommend they will remplaces it if anything goes wrong

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good replacement plan is very satisfactory thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google wifi is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this it works fantastic with T-Mobile home internet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had taken out this plan on my last router. When I had issues with it after almost2 years, Best Buy replaced it with no questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .............,......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 4-year Geek Squad product replacement for my previous Canon printer which incurred a problem months before the expiration date. Best Buy was able to replace my printer without any hassles. A very worthwhile purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best ever I mean that!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best company ever had no issues or anything with them please I recommend them I repeat please let them do the job for you thanks geek squad..

    I would recommend this to a friend
  • Pros mentioned:
    Repair service

    Rated 5 out of 5 stars

    Best protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plan on everything I buy from best buy & there never know problems with me getting something fixed or replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus Wireless router Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to cover my Wireless Router that I'm using daily while I work from home. So far we have NOT needed it. it's been working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always wise to get it from electronics to be honest. sure beats dealing with manufacturer warranty that is super limited,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has a great service package, so you should always get it.

    I would recommend this to a friend