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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the overall performance and reliable service associated with this product, frequently highlighting the value of the protection package and replacement program. Users also appreciate the straightforward setup process and the peace of mind provided by the comprehensive warranty and coverage. While the majority of feedback is positive, some users have reported minor difficulties regarding connectivity to specific network frequencies and occasional fluctuations in signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,469 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I had an issue with my Wi-Fi signal not connecting in my master bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, they are there when you need them! recommend having extended warranty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection pllan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad that I had purchased Geek Squad on my last wireless router. That is the reason I purchased the protection plan again. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it. Things breaks now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be good if item breaks within the plan. Things does last anymore

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the service. Have had to use them a couple of times in the past and have had no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    met my expectations for replacement but wish time was prorated. unit died one year into a 4 year plan and had to buy the next plan at full price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had a situation to use this. But it's good to have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reasonable for a router warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after reviewing the reliability of routers. I hope this warranty works as they say it is. No questions asked. It's reasonable for a 4 yr warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I've never had to use this warranty. However, it's good to know that I have this in case anything goes wrong with my product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I've never had to use this warranty. However, it's good to know that I have this in case anything goes wrong with my product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is certainly better to have any device insured. The service is easy and very good customer service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    With technology Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must have as technology gets more complicated. I am not intimidated anymore purchasing advanced computer options. Geek squad has walked me through set up.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Great Product to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Geek Squad for any products purchased via Best Buy. The replacment process is extremely easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has one of the best product replacement warranties. For me, depending on the item, the price justifies the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but nice to know it’s available if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price I would highly recommend Placed this on a WiFi router Router speeds got slow after a few years Stopped at Best Buy and they gave me my complete money back because I had purchased the warranty! Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase have purchased several extended warranties with geek squad. And I have had to make a few claims, each time I have been offered a replacement. And if I didn't want the same exact product, I could get another brand, model of equal value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GEEK SQUAD for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD is a must for electronics and appliances. I won't buy without it! I had to use it once and they replaced my computer with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, stable connection, I will recommended to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good items for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services with these warranties. Highly recommended for anything purchased here

    I would recommend this to a friend