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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,443 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty! I always recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get 4-Year Geek Squad Product Replacement just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    $ year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year Geek Squad Product Replacement is a good thing to have. It give assurance if there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the replacement\ membership to our new router. This saved us money up front and also will have the replacement policy if need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can I say for right everything is good so I have to wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage then any other company takes 1 time to get its value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the replacement\ membership to our new modem. This saved us money up front and also will have the replacement policy if need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the peace of mind that comes with knowing my devices are protected by the Geek Squad Product Replacement plan is invaluable. It's a no-brainer investment for anyone looking to safeguard their tech investments. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device and I recommend this and reliable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Very good

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, cannot wait to see how much it lasts me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically always choose geek squad protection due to the ease of replacement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET THE GEEK SQUAD PROTECTION. Even if you think you won’t need it I promise you that you will!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Guys are great at what they do I would tell my friends to go to them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only problem was shipping.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 5 stars but i tried to change my address mistake on a package that was being delivered by FedEx and it didn't get resolved so they had to replace my order I'm so glad i got the protection. Get the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent that told me it was the best is 5/5 he was every caring and understand and relaxed with me after asking a lot of questions he nailed every one of them and i got Linksys - AC1200 Dual-Band USB 3.0 Adapter - Black i have used for 1 Year it a fast stick and i would recommend it pulls more speed out of your wifi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is good no complaints every thing is working as planned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt able to add this this service to my web order untill the employee that checked me out added the warrenty on the spot with no issues which I loved. I appreciate your services and will continue getting my products here.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get warrantees but best buy is fantastic with theirs. I trust their coverage and I believe its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assisted me so much.Im very fortunate that they helped out so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection plan is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to insure products is great. Almost every product I buy from best buy has protection

    I would recommend this to a friend