Customer Ratings & Reviews
- SKU:
- 6418871
Customer reviews
Rating 4.8 out of 5 stars with 2469 reviews
(2,469 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the overall performance and reliable service associated with this product, frequently highlighting the value of the protection package and replacement program. Users also appreciate the straightforward setup process and the peace of mind provided by the comprehensive warranty and coverage. While the majority of feedback is positive, some users have reported minor difficulties regarding connectivity to specific network frequencies and occasional fluctuations in signal strength.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replace so easy with no headache, I will keep buying protections on my items cause Best Buy replace right away.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A must have on expensive items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty is the best thing ever haven’t used it with this item yet. But had to use it on my drone and it was great and easy to work with.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GOOD SERVICE ALWAYS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD SERVICES TO HAVE AFTER HAVING ONE ROUTER DIED BEST BUY ALWAYS THE BEST IN PROVIDING THE BEST JUST REPURCHASING THE PROTECTION AND I AM GOOD THANK YOU GUYS
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend Rated 5 out of 5 stars
Great to have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have this available with purchases, glad its offered.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Well Worth the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It may be hard to believe but the Geek Squad Replacement offering actually works as per the agreement.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Made a frustrating situation a breeze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and no plan gimmicks with the modem that unexpectedly crapped out
I would recommend this to a friend Rated 5 out of 5 stars
Don't forget the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been purchasing extended warranties for years when I purchase any electronic or appliance. Geek Squad has saved me a lot of money on repairs!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Highly recommend this as a peace if mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added security. I've never had a problem using this service. I get it it with every electronic i purchase as an added peace of mind.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend Rated 5 out of 5 stars
great back up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice to have an extra warranty at my house at a good price.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Thankful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two Geek Squad employees were very informative before I purchased this service. The sole reason I am not giving 5 Stars is I haven't used the service.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
I got my product replaced with ease!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an arris modem/router about 2 years ago and all of sudden died. I took it to my local bestbuy and I was able to get a new one without any extra payment!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a good value always get the warranty so easy to use if you ever have issues
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
AWESOME!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HAVE NOT HAD TO USE IT YET BUT I HIGHLY RECOMMEND GETTING GEEK SQUAD PROTECTION, YOU NEVER KNOW IF YOU WILL NEED IT!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Always get thecplan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my netgear wifi router... glad I have
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have not used it recently, but love the service offered.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad is there to help you when you need them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my geek squad protection when I buy anything I use it it’s worth the money. Thanks Geek squad
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend Rated 5 out of 5 stars
It’s geeky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps all the time in need for the most important things
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great rep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed this yet, but I know Geek Squad has a great reputation
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Love the geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always opt for the protection plan. I've only used it a few times (for various products) but it saves a bunch of headaches and extra money.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love all of their help with the items.We love using Best Buy.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend