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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2443 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,443 reviews
  • Rated 5 out of 5 stars

    4-Year Geek Squad Product Replacement is very goo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Geek Squad Product Replacement is very good also best buy take care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starrlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No they didn't install it we installed it ourselves

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really Good After Some Modification

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with some modification. After installing the Orbi mesh router my internet usage skyrocketed. Comcast couldn't figure it out so I did some research. There is some kind of site that communicates with the router constantly and uses a massive amount of data, causing me to go over my 1.2 TB limit. Once I was able to figure out the site that was causing this, I blocked it and now I'm back to using about a quarter to half of the 1.2 TB limit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty for my products, always worked..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad warranties are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad extended warranties are the best! I almost always buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty it’s a great value be Smart Cover yourself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only got the 4 year extended warranty. Geek Squad did not install anything for us! Good value for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has never let me down. Knock on wood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product keep for replacement purposes...............................................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection. It's worth every penny when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable replacement plan my device went out and it was replaced with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do honor there geek squad service, used again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tech savy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my issues if I had any, and ready to help. Make an appointment ahead of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn’t explain well to us. My products are fine so we have not had to replace.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection for all my more expensive purchases. It’s pause off more times than I can count! Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems with router purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with my router went over 2 weeks unit was replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch geek squad technicians!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years back we had a technician deliver and set up our new LG tv. He installed the new tv removed the old one and replaced the old one with the tv that was in the living room and carried it upstairs to the bonus room and installed both tv’s and set them both up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance of all. Always taking care of the costumer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope this isn't needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this for my router. I've had too many routers overheat in cause ports to go out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not underestimate the power of the Squad Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't count the number of times this service has saved me money, the downside for me is having to go into the store, I don't have one locally so I have to drive an hour, but it is so easy to use, take broken item to store, get different item, buy many other things, he-he, spend the day in a different town, take in a show, go out to dinner, ah relaxation.

    I would recommend this to a friend