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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,443 reviews
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was quick and easy. The price was decent for a four year deal. I haven't had to use this yet but it seems to cover alot if there are any issues. I would recommend this for an expensive purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good feeling to know that if anything goes wrong with our purchase, we are covered. Not expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job setting everything up. They weee very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service team worked well together, cleanup afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad!!! Great benefit for the price!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Returned item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get a chance to use. Returned it with the equipment. But read and heard good things about it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service that's sometimes needed for accidents.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    GS amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! Covers all i need it to cover

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use Geek Squad, which I guess is a good thing. Means they sell good products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Warranty Protection Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services has always and will always be a major security warranty blanket for all your important electronic items/equipment in the case you may need a repair, replace an item if not fixable or get a refund on all your major important electronic purchases. In some cases, you can exchange item for another of equal value or even a different higher brand with a store manager approval base on the item selling price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    How many times man , Just get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    welp it works folks , got me a new one since i had geek squad thats y i'll always buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with replacement and paperwork.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job guiding me through the replacement process and taking care of old Wi-Fi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a new computer and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to go they come to your house set up my computer and printer and I had an old dell P.C,he was able to take the hard drive out and transfer the data and picture to the new computer. My wife had some issues and another guy came back and showed her how to work it also they will explain some things over the phone best 187 dollars I spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill never regret buying this, it helped me save money and i got to replace my item free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection you can buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years? Yes please. Seems they did away with the standard 2 year replacement plan for the 4 year one and I'm not complaining. There's many times I've replaced a product after a year or two because of defects or something dies, and you simply get a replacement or store credit. Amazing perk, definitely recommend everyone purchase this extra product protection on all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Greek Squad just in case of any issues so far none

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value for the coverage you get on the items that are of high value

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program and they help you and resolving the issue with electronics @ any level

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So much faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad updated my settings and cleaned things up to make my computer run faster

    I would recommend this to a friend
  • Pros mentioned:
    Repair service

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with Geek Squad no questions asked replaced my item with ease

    I would recommend this to a friend