Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,443 reviews
  • Rated 5 out of 5 stars

    Worth if for extra warranty protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the addition of extended warranty a lot for electronics and other devices. Best Buy is good at taking care of issues that occur down the road, particularly if you have this extra coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When spending large sum of money on devices protection is always good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. If you have any issues bring it to them and they will help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always buy an extended warranty on a television. These days the manufacturers make these televisions to last only two or three years before you have a problem and then to have someone come out and repair it it’s as much as the television cost. It’s a small price to pay for insurance to know if something happens it will be repaired free of charge or get another new television in exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance, ask the details

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the security of this protection. I will say, I didn’t understand that if I actually use this warranty, it uses it up and I would have to buy another after they replace the product at no charge the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security of knowing if it did fail it will be fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security of knowing if it did fail it will be fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad Product replacement warranty for your electronic devices

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Product protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extra protection for new refrigerator price was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know I have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it. I have before on other products and it was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed my modem very quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service installed my router and modem and everything works well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan and is so much better than other companies

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, it is useful and quality. Also, it protect my products that I buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad replacement policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy a product replacement plan for any product, no matter the cost

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Must get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage with a free replacement if I need it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warranty Extended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommended for any electronics purchase. It really pays itself off.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love it. I would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and knowledgeable Technicians to make the replacement promptly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    keep up the good work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always enjoy this great work of art. A must have. piece of mind is priceless

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most definitely would recommend if you’re spending hundreds of dollars

    I would recommend this to a friend