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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2443 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,443 reviews
  • Rated 5 out of 5 stars

    Fast and easy exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg made our exchange of a malfunctioned modem easy and quick on a Sunday so that we could be working on Monday without an internet glitch! Thank you!! Note: Buy the extended warranty on electronics! It is well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad to have this tech support service. We have used the technicians this year to install our new mesh wifi system, our outdoor Nest cameras, and our new television on a wall mount over the fireplace. They are so knowledgeable and help you learn about the new products; so professional and cordial! This service is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product work perfectly fine without any errors.

    I would recommend this to a friend
  • Pros mentioned:
    Repair service

    Rated 5 out of 5 stars

    Worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty if it breaks I just take it to Best Buy and they replaced it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4-year Geek Squad Insurance Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Geek Squad Insurance Protection is well worth the peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have this just in case anything happens.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Don't Forget This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind these plans give me. I buy them with every appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Never Go Without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind these plans give me. I buy them with every appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always this is great to have and trust it. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for any device you have purchased. Worth the extra security.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really know what they are doing!!! Bravo

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problems with products. So Geek Squad has not had to assist.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranties are the only store warranties I will ever buy!! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chnge item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for back up if your gadget has issues and money back garanty for 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad services. I love using it when things break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Member card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associates were helpful in suggesting this option. Liked that it afforded me more time to try out the product and other member benefits

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the protection offered 4 years if protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan for router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just live the geek squad plan. No hassle to change the router even after 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy the geek squad protection. It is so worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended.. Did not run into any issues...

    I would recommend this to a friend