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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,443 reviews
  • Rated 4 out of 5 stars

    I don’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn’t explained well to us when we purchased.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and the quality was great!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yay insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't love their appliances to have insurance on them I sure do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it it is very good thank you I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it it is very good thank you I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squash installed quick my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all the tv easy and with precise measure in the wall, they program all the tv functions and bring me a instructions

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful coverage, a must for devices with moving parts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Green squad is a neces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He helped with my setup fast and efficient can then anytime I need help

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID THE SCAM OF BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Starlink through Best Buy and also purchased the 4 year protection plan. After just 19 days, the router on the Starlink went out so I had to go to Best Buy to exchange it via the warranty. I was told that the warranty is consumed immediately upon any claim. DON'T BUY ANYTHING FROM BEST BUY as this is a SCAM! They charged me another $54 for warranty when they will simply send the unit in to Starlink for replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No One Else Can Compete with The Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy developed a wonderful value proposition in the Geek Squad by offering a service that make high tech purchases smooth, orderly, and cost efficient. The Geek Squad representatives were genuinely interested in being of service and they very much know what they are doing. This is a great value and added protection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    affordabe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great having this you never know when you'll need it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get Geek Squad Protection

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best type of insurance you can get, especially since most products just get exchanged in store, but also because it covers all service and shipping costs for service too if it is sent out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and service I would like to recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have had no problems so I have not had to call geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as usual it is always good to have extra protection in these days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service 4-Year Geek Squad Product Replacement I always buy it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Painless and replaced

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use it myself, but as a replace warranty I feel comfy knowing it is a very easy to use painless warranty if I need to use it ever

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My protection interview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure I have protection in case something happened

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They really work, that's about it. Is that 50 char

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really work, that's about it. Is that 50 characters?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt the absolute best warranty out there.

    I would recommend this to a friend