Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,443 reviews
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very existance of the Geek Squad with my history of repairs, etc. made by them is a must for me to acquire a warranty for expensive acquisitions. It brings comfort in knowing that convenience and swiftness, as well as replacements, if necessary, is provided by the entire team no matter the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Nice Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. strong signal and CONSISTENT. Its also the best looking unit I've had so I don't feel like I need to hide it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a pretty solid use with my provider. Easy set up. Was able to work with 1gbps service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an excellent juicer. I really enjoy it. The price was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never used it but it gives you some peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I came and got fixed no question asked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy works for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing I have a warranty to back my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its piece of mind when you purchase extended repair policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Professional, helpful, knowledgeable, easy purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Best Buy Warranties are very convienent

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a precaution, adding an extended warranty will help put your mind at ease. After the first year manufacturers’ warranty, coming into a local Best Buy they can assist you with processing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and gracious geek squad help.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer needed modem. Moved to apartment where it wasn't needed. Geek squad gave me store credit.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind. It really is as simple as that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me with installation of my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    true

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit good in my equipment, no problems in using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and friendly service. Love this Best Buy in Longview Tx.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, Thumbs up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this to protect our investment. Easy to register.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your best bet...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy from Best Buy because they offer the protection plan. Anything from anywhere else and your dealing with the manufacture. Good luck with that, lol. If you like to gamble, maybe don't get this. I always loose when I gamble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router with a long range! I run multiple bands for all my electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They change my item great customer service can’t complain about it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is great for all your warranties

    I would recommend this to a friend