Customer Ratings & Reviews

I always trust the Squad with warranty and replacement!

Great coverage, but hope I never have to use though.

I have had an experience of Geek Sqaud at BestBuy previously, I would recommend any purchases made at BestBuy to have this coverage. Worth having and investing in this. Thank you.

Very cost efficient way to have peace of mind for the "just in case"

I had a Netgear Orbi Tri-Band mesh system. I had purchased the Geek Squad Product Replacement coverage when I purchased the mesh system. Five months later I began to experience some difficulties with the system. I took it into the Geek Squad and without any hassle they replaced the entire system, I couldn’t ask for more.

Great, constant connection. easy to install. strong communication to modem

Agents helped diagnosing a tv problem and were patient the entire time while asisting me in advice on purchasing a different tv. They wrre knowlegable, kind, patient, informative.

Peace of mind for my devices. Geek Squad it awesome!

Love the piece of mind having the extra coverage.

Geek Squad is the best! The few times I’ve had to use them they’ve always gone above and beyond.

I will always get the service plan for expensive items. Bestbuy makes getting the item fixed or replaced very easy, If your going to drop that much on an item you may as well make sure it will last a few years.

Have been telling people about the geek squad protection plan for years. Its a simple easy way to protect your gadgets, with a fast/easy replacement.

I never buy high priced items without warranty by geek Squad

great technicians who are knowledgeable and able to assist

why wouldnt you want to protect your device for years?

I had a problem with one of my appliances and they came right out and fixed the problem, no questions asked. The agent went above and beyond and helped us solve the problem and gave us advice on how to prevent future problems.

This item is really good I’m really fan in Best Buy

The geek squad came the day before my appointment, which was great. They came trouble shot my old router, determined it was bad and installed me up a new better router. They insured that all my devices attached to Th e net. They were very professional an pleasant to work with. We were very happy with their work.

Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one. Its always a good Idea to protect your investment

Have not needed the service yet hopefully I won't.