Customer Ratings & Reviews
- SKU:
- 6418871
Customer reviews
Rating 4.8 out of 5 stars with 2443 reviews
(2,443 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
4 year extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the extended warranty when I bought the Google nest. Because I know electronics and power outages with storms or transformers blowing can really damage electronics. So I bought the 4 year warranty just because I know that Best Buy stands by their warranty’s.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Maintenance plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually buy maintenance plans, but after buying a Netgear modem/router combo from Amazon, and having it crap out after two months, and Amazon not honoring the warranty, I decided I better get the protection. This time I bought it from Best Buy.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had eero devices for 2 years and the wires became worn out. I was able to take it in and get a full replacement for the whole unit. Amazing warranty!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good competent help.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me get a modem for my needs. Gave good advice on install and set up.
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the plans! Always worth the investment, gives you an extended piece of mind.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent value for any electronics purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for any electronics purchase. Many electronics don't have a manufacturer warranty beyond one year. This warranty via best buy offers 4 years of protection. They will swap the defective device for a new one. You will have minimal downtime.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend- Pros mentioned:Protection
Rated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully i dont need it but its there just in case
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased Best Buy's 4-Year Geek Squad Protection Plan for my purchase of the Asus USB-BT500 Bluetooth Smart Ready USB Adapter. The GSP covers any mechanical and/or electrical failure as well as accidental drop and/or spills. I highly recommend it!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
well its coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i dont know why this is a review, but i got this 4 year coverage for an asus ax5400 wifi6 router. i know router are always running and will eventually suffer heat damage. so a 4 year coverage is a good thing. i havent had to use a warranty claim yet, so i cant speak for how good it is.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressive work and very informative on things
I would recommend this to a friend Rated 5 out of 5 stars
Hassle Free
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the warranty for electronic devices, especially my son's headphones. Needless to say, a teenager can be rough on items. But whenever they need to be replaced,the process is always hassle free.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
A must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have when you really need it. Much better than having to send your product to tge manufacturer
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend Rated 5 out of 5 stars
Get the warranty!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy warranty is a must!!! I can’t tell how many time I have used it and thankful that I had it. Never let me done. The employees always get it right!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
You should get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the. Best I broke my device and I got a new one right away. I was very happy. Thanks for this company for helping me you should get it.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
It's Important
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
We may need the Geek squad in the near future.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our friends told us that the Geek squad is very good with customers service and therefore, we decided to go with them.
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to supplement an item purchase. Can sleep better know it'll be there when I need it
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better safe than sorry. Never know when you’ll need them.
I would recommend this to a friendRated 5 out of 5 stars
Quick and to the point service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were quick and easy to work with. Given the storms and brownouts in the area. The warranty was worth the investment.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend- Pros mentioned:Protection
Rated 4 out of 5 stars
Protection plan is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now I feel covered. If anything goes wrong that piece of mine is invaluable. I get the protection plan on all my items.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend

