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Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,451 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good feeling to know that if anything goes wrong with our purchase, we are covered. Not expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really Good After Some Modification

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with some modification. After installing the Orbi mesh router my internet usage skyrocketed. Comcast couldn't figure it out so I did some research. There is some kind of site that communicates with the router constantly and uses a massive amount of data, causing me to go over my 1.2 TB limit. Once I was able to figure out the site that was causing this, I blocked it and now I'm back to using about a quarter to half of the 1.2 TB limit.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was quick and easy. The price was decent for a four year deal. I haven't had to use this yet but it seems to cover alot if there are any issues. I would recommend this for an expensive purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your recent purchase from unexpected repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    release your burden.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-years protection handles all the mishaps of the future

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Returned item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get a chance to use. Returned it with the equipment. But read and heard good things about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the replacement\ membership to our new router. This saved us money up front and also will have the replacement policy if need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some people say I'm not going to pay extra for this geek squad protection But if anything goes wrong I Bet your going to regret that you didn't buy it It's always good to have geek squad protecting your purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    repair plans can sometimes be very strict, but for my products that I have purchased has been no hassle, I will say I was two days past my expiration date and the Supervisor would not honor, so that sucked

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with the geek squad service..They are very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Piece of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to have this for piece of mind. It’s a great value you can’t be without!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an amazingly awesome service. They helped fix my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not underestimate the power of the Squad Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't count the number of times this service has saved me money, the downside for me is having to go into the store, I don't have one locally so I have to drive an hour, but it is so easy to use, take broken item to store, get different item, buy many other things, he-he, spend the day in a different town, take in a show, go out to dinner, ah relaxation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone knows you can't go wrong with this protection so there's really nothing left for me to say.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    New purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed protection when making appliance purchases

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan I’ve found. I automatically renew and I get great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Warranty Protection Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services has always and will always be a major security warranty blanket for all your important electronic items/equipment in the case you may need a repair, replace an item if not fixable or get a refund on all your major important electronic purchases. In some cases, you can exchange item for another of equal value or even a different higher brand with a store manager approval base on the item selling price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance and returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great return policy, for system damage or electronical/mechanical defects overtime. Highly recommended for any eletronical systems or controllers Also great help with assiantce with computer issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use Geek Squad, which I guess is a good thing. Means they sell good products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    How many times man , Just get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    welp it works folks , got me a new one since i had geek squad thats y i'll always buy it

    I would recommend this to a friend