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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2443 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,443 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Useful warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is super useful in case of me cracking my TV during moving. I know if I do it will be fully covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad because of easy they made it to replace something that doesnt work anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO WORRY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BY PURCHASING MY 4 YEAR GEEK SQUAD PRODUCT REPLACEMENT I DONT HAVE TO WORRY ABOT DEALING WITH THE MANUFACTURE IF A PRODUCT GOES WRONG JUST GO BACK TO THE BEST BUY STORE AND THEY WILL HANDLE THE PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required purchase. These warranties have saved me hundreds of dollars over the years. I've saved way more than I've spent by a fairly wide margin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must if you want peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously a great buy for anyone that’s not tech savvy. Even if you are a bit tech savvy but don’t want to go thru the hassle of setting things up this is worth it. Plus if things go wrong they come to your house or you can call and they can help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our eero wifi extender, always good to have. Just incase needs replaced. Made sure we bought one this time!! bc we bought an orbi and within 6 mos and a week already had to be replaced we did not have an extended warranty just their manufacturer warranty of 6 mos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance, but I hope I do not have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this insurance, but I am pleased that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Worth adding to any available device!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and connected it to my devices and also installed my sound bar onto the TV. They were very courteous and were quick and knowledgeable.Have always had good service with the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    be it a $25 item for $2000 item, I would strongly recommend buying the Geek Squad protection as this extends support after manufacturer's warranty. also, to use the plan is seamless, reserve an appointment online and you'll have a squad engineer help you resolve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its always a good Idea to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero Squad TV 43”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Samsung 43” Geek Squad replacement the TV en fast time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is worthwhile assurance for the possibility of service and replacement for the WiFi router I bought it to cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to extend my warranty and they provided it for a modest cost. See their terms and conditions and weigh in if the price is worth it. Consider how long it'll take for the product to become obsolete as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bes value coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage, quick response and your item will be repaired immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacment plans are worth it simple to use, and if they have the same item you use and love you get another replacment. If not you get credit back so why not use that to upgrade to a newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 haven't need to use it, which is a good thing. But i purchase it because of all the great reviews i was given by friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting the Greek Sqard Product Warranties and I always getting the maximum lenght one as it helps when the product has issues 4 years later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting the Greek Sqard Product Warranties and I always getting the maximum lenght one as it helps when the product has issues 4 years later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy anything at Best Buy without paying for replacement insurance. Always good to have this protection. Everytime I used it, it works well, replacing whatever piece that needs to be replaced. I'm very happy with it.

    I would recommend this to a friend