Customer Ratings & Reviews

I've been purchasing extended warranties for years when I purchase any electronic or appliance. Geek Squad has saved me a lot of money on repairs!

Best buys extended warranty is excellent When it comes to appliances, electronics, and anything in general these days. 10 to 20 years ago we were sold a lie from big corporations fleeing the US in search of foreign markets with cheap labor to exploit while telling the locals we bring needed jobs to your country, Quantity is Quality, meaning if it breaks you can replace it cheap. Nothing is cheap any more in the US, the only thing cheap is labor cost for these Big Corporations making a nice profit i foreign countrys. Get the warranty, you will need it.

I have purchased several high priced routers to create an access point for my home. Worrying about one or more routers failing has been on my mind. But knowing this protection plan is in place really puts my mind at ease. I don't have to buy plans for each item, as they are automatically added when I buy them. Very convenient!

Always get the protection package! If you don't, your bad

The new WiFi setup was super easy to do. We have everything hardwired through the mesh system and the whole house is connected wirelessly or wired and it has been very steady.

Haven't had to use it so far...hopefully we won't have to use it, but if we do... I am sure we will be glad we got it! :)

Geek squaaaaaaaaaaaaaaaadddddddddddddddddddddddddddddddd

Used this service to replace my Mesh routers. Can’t say enough of how easy Best Buy made the service to use. It took less than five minutes to process my return. Well worth the investment.

Always, always, always get the protection plan on big-ticket equipment. It’s paid off on my microwaves (2), vacuum cleaners (2) and routers (1). It’s amazing how quickly things can die, like my router today (two months outside the one-year manufacturer warranty). On something $499, I do not want to have to re-purchase that twice in a year and two months if I can avoid it.

Boys recommend getting the warranties that they offer

Loved the product and no hassles to return or replace, Will always deal with best buy and geek squad for eveything

I am so tired of wasting my money on routers after routers after routers and then happen to buy extenders, and then to have to hook up other printers will only print side of the network or

4-Year Geek Squad Product Replacement, life happens you never know what's going to happen.

They are always helpful and it saves money. Thankfully we always purchase this on harder to replace items

Excellent service on all devices - would not buy a product without Geek Squad service

Walked in to replace a modem that stopped working with no issues

Purchased as suggested by employee Four years and full replacement is a bargain

We buy service plans on everything. It has paid for itself every time we have an issue. I recommend getting this all the time.

Great service! I will definitely be buying my electronics from Best Buy!

Been buying routers since 1999, had all the big names Linksys, NetGear Asus etc. i will tell you this router is the best range, signal down to app. I’ve had and tested in this housr and hands down TP link is by far the best. Ps TP Link has a customer for life