Customer Ratings & Reviews

The service pays for itself I love the service provided by Best Buy a lot of value to be had

Best buys extended warranty is excellent When it comes to appliances, electronics, and anything in general these days. 10 to 20 years ago we were sold a lie from big corporations fleeing the US in search of foreign markets with cheap labor to exploit while telling the locals we bring needed jobs to your country, Quantity is Quality, meaning if it breaks you can replace it cheap. Nothing is cheap any more in the US, the only thing cheap is labor cost for these Big Corporations making a nice profit i foreign countrys. Get the warranty, you will need it.

Always get the protection package! It's on you if you don't buy it. I recommend.

My guy setup my new TV and soundbar very efficiently. He removed my old TV for recycling. He demonstrated how to use the remote controls for both TV and soundbar, and was very patient with my questions.

Haven’t had a chance to use Geek Squad on current product, but in the past Geek Squad has been fast, courteous, and professional.

Easy set up. App control “normal non tech” person friendly. So far 2yrs in with no issues. Was a big upgrade from old router. Glad I went with this one. Money well spent

Not had to use yet. Hoping I don’t I have to. If something happens I will definitely be using it. Due to have to have my equipment for work.

I can replace the item if it meet the timeline and if it becomes unserviceable through manufacturer issues

I have purchased several high priced routers to create an access point for my home. Worrying about one or more routers failing has been on my mind. But knowing this protection plan is in place really puts my mind at ease. I don't have to buy plans for each item, as they are automatically added when I buy them. Very convenient!

Everything was perfect!!Ordered and was here in a couple days.

Always get this. You can keep upgrading every time it expires. I worked at Best Buy for 4 years

Nothing better than knowing if anything happens my product is protected!

Protection plans are great to have and the one from Best Buy the absolute best

always gotta get the geek squad protection! always reliable!

I've been purchasing extended warranties for years when I purchase any electronic or appliance. Geek Squad has saved me a lot of money on repairs!

Works great just wish my provider had faster service.

Devices work so well i haven't had to use it yet!!!

Love this service, and with frequent relocations due to employment, it has saved $$$ with mounting and removing the mounting of TVs. Geek Squad product has also been great with no hassle repairing or replacing items we've placed under warranty with purchase. At this point, the warranty is part of our purchase, as the service has been great. A definite must-have.

A much needed option with current prices to cover repair and/or replacement.

The new WiFi setup was super easy to do. We have everything hardwired through the mesh system and the whole house is connected wirelessly or wired and it has been very steady.