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Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,451 reviews
  • Rated 5 out of 5 stars

    I’m covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t how do use this service but it’s nice to know that I am covered for four years as most of these products are honestly not made for the last for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage Just in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful when I first made my purchase of upgrading a Modem then Desktop Computer with upgraded monitor. Then later upgraded my TV. Good piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long- term warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 4-year extended coverage is a great feature. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are such geniuses, and very helpful towards ones needs. They go above and beyond in customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted properly and I've had no issue. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusting a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a friend that's a Geek Squad enthusiast, so I'm trying this service plan for the first time because of his recommendation. I hope I don't need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can Be Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For certain products the price for the Geek Squad protection is definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad warranties are a must to have on any product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provides a level of service that is needed. When things break, they are there to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great maintenance agreement for cover my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case. Last time. I didn’t buy and it broke right after the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this protection is a no brained especially if you’re getting it discounted. Free replacement in 4 years or store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Starlink. You won't get protection from Starlink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t miss this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get from bets buy . I always buy geek squad doe all my purchases. It becomes so easy incase something goes wrong and it’s technology it can go wrong after a while .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick response. I am a total member and will continue to be one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a geek squad product replacement plan. It covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the option to be able to get the geek squad. To extend the warranty. And if I have a problem with it all that I have to do is take it to the store and get another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product well made and sturdy I will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services. Was great that sit. Really recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4-Year Geek Squad Product Replacement is just what I needed. The store employee told me that this would guarantee that my new router would work from day one, or be replaced free!

    I would recommend this to a friend