Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,451 reviews
  • Rated 5 out of 5 stars

    Warranty Always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always enjoy Geek Squad Product Replacement. Anytime I can get a warranty on something I will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad fixed my computer and Installed Microsoft software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but I'm sure I'd have no issue returning an item that is covered under this agreement. Best Buy has never disappointed me with any of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra protection on big purchases. You'd regret it if an electronic malfunctioned a few months down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad is going to help me wipe clean my PC and check all of my Equipment to just make sure everything is still good. They are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest thing I’ve ever seen in my life. When it’s a replacement it means you go to the store and replace it right away, you don’t have to wait at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a product I had with a 2 yr warranty and because the replacement was on sale at the time, I upgraded the warranty to 4 yrs for zero extra $$$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with professional support. Better to have confidence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Had to use them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the Geek Squad service so I'm not sure what to expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad get ready to rumble! Love this squad! They do their best without hassling you. That’s A+ from me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend getting the extended warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always getting the extended warranty, it doesn't cost much and it's easier to go through Best Buy with any issues vs working with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product i recommand to buy it it gave me 6 g

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i recommand to buy it it gave me 6 g wifi in was super fast for gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty at Best Buy is awesome I would recommend it when buying electronics and any other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't want to need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't need it, but used this in the past. Usually pretty simple process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rep. suggested plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't planning on buying the Geek Squad plan. But I'm I glad I did I've used it to install my husband stereo, update a computer with little or no charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer folks work wonders.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 76 and hope I outlive the warranty i purchased. I have used these warranties in the past and highly recommend them. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Is additional protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's safe to have the protection plan. If you're ever not protected then you have a problem. I've just never had to use it. I'm sure it's a good value to some electronics. I don't wanna Jinx myself, but I haven't had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty products. Over many years and products, it has really paid off!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a must buy. If you have problems with an item, you just take it back to the store and they either fix it or give you a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even covers power surges!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat a deal lol this on expensive tech purchases. This includes power surges too! Don’t even hesitate to get this protection!

    I would recommend this to a friend