Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,451 reviews
  • Rated 5 out of 5 stars

    Geekily good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve used them a few times and they have been a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ALWAYS takes care of me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty from Best Buy when its needed. Like TVs, Computers, etc. Why? Because Best Buy has ALWAYS taken care of me and my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get this service, it is literally no issue if you have a problem which is almost never but has happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get this service, it is literally no issue if you have a problem which is almost never but has happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed surround sound system great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased surround sound system with my TV. Agents installed everything and did a great job while being efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has saved us a few times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is awesome. If it breaks they will replace it and no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will see

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    about to exchange a router on this plan. we will see how good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and will definitely never purchase anything without this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and eager to assist. Advised on what I needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year coverage for those ‘just in case’ moments

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use the service but would rather have the coverage and not need it as opposed to not having the coverage plan and needing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful and resolves my issues with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sevices in store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thx Mr wilson, great service! Better than speaking to someone overseas.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You are saving money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are the best at what they do! They will not disappoint you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be protected for the expensive devices bought. Mistake made when I didn’t purchase for the wireless controller that drifts to the left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only if needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad with big purchases. Only had an issue with them with my laptop that was never fixed. Haven’t had to use them for other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short, The combined Geek Squad assistance that was required was the very best! Geek Squad are my "go-to" people! Thank You!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind that if anything happens then you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a very nice protection plan to have on all of your products if possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves the day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of leasing from Comcast, bought a modem and the warranty so if there is an issue in the next four years it's an immediate exchange to a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vitamix is a great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Christmas gift. I do own other vitamix products and they are great and last a life time.

    I would recommend this to a friend