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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2448 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,448 reviews
  • Rated 5 out of 5 stars

    Geeks are my friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return it to the store and you never have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team service are cool! they will not give you a hard time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the protection plans best buy has to offer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my router and & gave it a 4 since I have not had to use it yet. Maybe I won't have to but good to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty for the Wi-Fi mesh devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is wonderful to have as your IT person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality I would recommend this to a friend..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I would recommend this to a friend..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service on product return and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service....Great and knowledgeable personnel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage is as advertised. Hassle free if ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the GSP on every electronic that I purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. Definitely worth the extra cash.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    e.g. The agents mounted my TV and connected it to all my devices... Geek Squad remote support helped get my computer working again after it got a virus.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan, fast and easy process of replacement!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a 4 year warranty. Not much else to say about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Excellent service all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with explaining and answering questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm definitely happy i got the extended warranty for 4 years if anything happens i can get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always seem to get great service with our geek squad

    I would recommend this to a friend