Customer Ratings & Reviews

Great customer service and very helpful! I was trying to figure out the best way to handle Starlink hook up and am so glad I added this to the cart because I got my questions answered! Many thanks!

The service pays for itself I love the service provided by Best Buy a lot of value to be had

This service is still likely the best in the industry. you are foolish if you don't purchase it on today's modern disposable electronics.

Geek squaaaaaaaaaaaaaaaadddddddddddddddddddddddddddddddd

It's a great product. Used it for many devices and never have issues. Would buy it again.

This is an extended warranty for my Eero WiFi and it enables me to exchange within 4 years if my mesh system malfunctions for just a 50 dollar fee.

4-Year Geek Squad Product Replacement very good i have buy alway raplacement

Boys recommend getting the warranties that they offer

Insurance works for everything under it had things already happen and replacement

The geek squad and Best Buy’s service warranty's are great and they back them up with full replacement and or fixing the problem and or parts quickly and efficiently

Great service! I will definitely be buying my electronics from Best Buy!

The actual employees at my local Best Buy are the only reason this gets 3 stars. The service you get when calling the Best Buy Geek Squad is horrible. They speak English but not the greatest and explaining them an issue is almost impossible. Luckily the workers at Best Buy stepped in. They spent about 3 hours total explaining the situation to the 800 # Geek Squad people. They put us on hold constantly just to come back without and progress. They even tried saying they couldn't stay on the line any longer......( They had no clue what they were doing). They then hung up. After a lot of work by My local Best Buy employees they were able to honor my replacement. With no help at all from the 800 # people who are supposed to be the "specialists"

My powerline adapter got destroyed in a power surge from a lightning strike. I got a replacement so the insurance was useful.

amazing help they will fix if they can or replace it or give your money back for the product

Never had to use them. But i hope they work out for you

It always gives me piece of mind to have the Geek Squad Protection. If they can't fix it, they will refund your money or exchange the item for a new one.

Good speed, stable connection, I will recommended to a friend.

Gotta keep them electronics in check! They all die! So, I made the decision and got this!

Best thing to get from bets buy . I always buy geek squad doe all my purchases. It becomes so easy incase something goes wrong and it’s technology it can go wrong after a while .

Good service, they are there when you need them! recommend having extended warranty