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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2445 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,445 reviews
  • Rated 5 out of 5 stars

    No One Else Can Compete with The Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy developed a wonderful value proposition in the Geek Squad by offering a service that make high tech purchases smooth, orderly, and cost efficient. The Geek Squad representatives were genuinely interested in being of service and they very much know what they are doing. This is a great value and added protection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    affordabe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great having this you never know when you'll need it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and service I would like to recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people know their stuff & can really help with the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as usual it is always good to have extra protection in these days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service 4-Year Geek Squad Product Replacement I always buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is simply not a better service,fast,proactive and always kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate Geek Squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought gerk squad protection on my more expensive purchases at Best Buy, and i ferl its money well spent

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My protection interview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure I have protection in case something happened

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They really work, that's about it. Is that 50 char

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really work, that's about it. Is that 50 characters?

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get Geek Squad Protection

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best type of insurance you can get, especially since most products just get exchanged in store, but also because it covers all service and shipping costs for service too if it is sent out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt the absolute best warranty out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very existance of the Geek Squad with my history of repairs, etc. made by them is a must for me to acquire a warranty for expensive acquisitions. It brings comfort in knowing that convenience and swiftness, as well as replacements, if necessary, is provided by the entire team no matter the store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an excellent juicer. I really enjoy it. The price was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squash installed quick my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all the tv easy and with precise measure in the wall, they program all the tv functions and bring me a instructions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I came and got fixed no question asked.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its piece of mind when you purchase extended repair policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for my situation. Employee that helped was really knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing I have a warranty to back my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little bit of protection in your pocket is always a good thing

    I would recommend this to a friend