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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2445 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,445 reviews
  • Rated 5 out of 5 stars

    Geek squad always replaces any devices needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the insurance is pretty cheap for what it is. It makes it feel like no matter what can happen to your devices you can always switch it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A protection plan is great to have so you can always keep in mind that if anything goes wrong with your item, it’s covered. I would definitely recommend this to anyone buying an item. It is super helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great Extended Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Best Buy's 4-Year Geek Squad Protection Plan on my Arris SURFboard S33 cable modem. I've used this warranty before on other items without any hassle. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero Squad TV 43”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Samsung 43” Geek Squad replacement the TV en fast time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bes value coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage, quick response and your item will be repaired immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent product will buy again you should buy it so you will enjoy it with you Best Buy. We’re having this item that I really needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it on my newest purchase but I have use it in the past. I always get it with everything I purchase just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Everyone should consider buying this warranty. It’s worth having that coverage when something happens to your item. Piece ofMind. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my tablet and took care of it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever is to get the Best Buy total . They fixed my lap top , my iPad , they do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad leaves me with piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like knowing my products will be protected if any issues arise. I have never had an problem with returns/exchanges when things do happen. It is the perfect piece of mind and Best Buy customer service is top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice option fore a replacement the event of malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Time I need Assistance They have Stepped up and went above and beyond for Me so I know I can always Count on the Geek Squad for My electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have than not at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason why I get warranty with Geek Squad, because I can just return it and get either fix or replace also if there a newer model I can get it just pay the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help protect our router. With our current one dying during a firmware update and only coming with a 90 day warranty, we decided to buy geeksquad with the new one to cover us for a long time. The price was right for the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting warranties on any product that allows it so I know I am protected and not have to worry. My mother calls me the warranty Queen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting warranties on any product that allows it so I know I am protected and not have to worry. My mother calls me the warranty Queen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting warranties on any product that allows it so I know I am protected and not have to worry. My mother calls me the warranty Queen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incase my devices mess up they will be covered or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect and Insure Your Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advise to purchase and protect your investment. My LG 50" 4K Ultra went BLANK less than 3 years! NO SOUND or PICTURE! SO GLAD for PURCHASED PROTECTION. Saved by extended warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps making my internet faster than the makeshift equipment my provider would give me. I definitely recommend this if you have spectrum because their modem is trash.

    I would recommend this to a friend