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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2446 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,446 reviews
  • Rated 5 out of 5 stars

    Standard service is always a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy any electronics without a service or parts warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the weight in gold :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People ask me why I spend the money 0n the geek squad replacement and I just say because I have used it more than I can say and it has saved me in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda like medical insurance, you buy it hoping you don't need to use it. Luckily I haven't needed to use it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received great customer when I went to repair my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet but the piece of mind is what i really get it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to Best Buy and warranty they are the top of the line always easy to replace items with this store and not having to use a third party agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t buy a high $ product from Best Buy without geek squad protection. It’s peace of mind insurance that if your item fails that Best Buy will take care of it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase product replacement, I have had great luck when having to use this product, the Geek Squad is always very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy product protection is absolutely great. I've never had a problem getting my items repaired or replaced. The piece of mind is worth every cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy and so useful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with 3 Netgear routers - the product replacement plan gave me a big piece of mind, as I was able to switch out the third WiFi router just not working 100%. Finally it’s good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These may be a little pricey. But when you do pay for it this sure comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not buy something without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy something expensive without having a Geek Squad warranty. I have used other warranties when something went wrong and it has saved me money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad transferred information from computer c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use them on this purchase yet, but in the past they have been Very knowledgeable and helpful with problems and or issues. Highly Recommend getting the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place to go get your tech solved. I’m not a tech wiz but i know my stuff, these guys blow me out the water with their knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I had my 82 inch tv installed and the guys were very professional, informed and completed the service in less than 15 mins or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart addition to protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy products are so dependable and I think in all the yrs I have used Geek squad 2 times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to gone on electronics, wouldn't have it any other way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warrantee like always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service if something breaks they will replaces it with a replacement or if not in stock due to discontinues gives credits to the price you paid to buy something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warrantee like always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service if something breaks they will replaces it with a replacement or if not in stock due to discontinues gives credits to the price you paid to buy something else

    I would recommend this to a friend