Customer Ratings & Reviews

Great and easy to install and use! Two months in works well

The agents came & installed router and checked all devices that use router worked well. As usual, they were knowable and answered all my questions; polite, efficient, and very nice

Best Buy replacement is essential when purchasing any products from Best Buy. It’s my recommendation all purchases from Best Buy. Save yourself the headache.

4-Year Geek Squad Product Replacement very good i have buy alway raplacement

I like having the security of a Geek Squad plan in case the manufacturer warranty expires. Taking a defective product into the store is easier than shipping it off.

amazing help they will fix if they can or replace it or give your money back for the product

There is great peace of mind in knowing that large financial investments are protected by the experts at the Geek Squad. I appreciate their expertise and professionalism.

I always purchase product replacement, I have had great luck when having to use this product, the Geek Squad is always very helpful

They do their job. Appreciate their hard work. I even learned something myself.

This is for a 4 year geek squad products replacement, hope to never need it but it is there just in case, that's why we buy them right?

Purchased this with the Keurig. Worth it. Had to use it with the Keurig and was given a brand new one.

I havent used it yet. Only time will tell. But its great to have if my devices break. Its like a good neighbor (State Farm).

Having Geek Squad can be a lifesaver when it comes to technology. The agents always work to help answer any questions and are prompt with replacements.

Great protection offered and fast service. Purchase for all my electronics

Gotta keep them electronics in check! They all die! So, I made the decision and got this!

I would recommend a warrant for anything over $100 because if the item break, you can get a store credit to purchase the same item or something else. Worth the money.

I didn't need to use this on the last product I purchased even though I paid for this 4 year protection but I have in the past on other products. They are wonderful and honor these plans without any fuss other then to check for themselves that the product can't be fixed by them. The Geek Squad staff are always super friendly and helpful, definitely worth paying for this service on all of your eligible Best Buy purchases.

The device is great but after a year the modem keeps over heating an shutting off.

Love the geek squad.. I’m sure they are asked the weirdest questions and see the best in people when the time for tech repair is needed

Geek Squad product replacement is awesome. I have had to use it in the past and Best Buy gave me a new TV that was a year newer series. I get this on all my products.