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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,463 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is certainly better to have any device insured. The service is easy and very good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend a warrant for anything over $100 because if the item break, you can get a store credit to purchase the same item or something else. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but nice to know it’s available if needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommend this as a peace if mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added security. I've never had a problem using this service. I get it it with every electronic i purchase as an added peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, stable connection, I will recommended to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad product replacement is awesome. I have had to use it in the past and Best Buy gave me a new TV that was a year newer series. I get this on all my products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection pllan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad that I had purchased Geek Squad on my last wireless router. That is the reason I purchased the protection plan again. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful is Best Buys Geek Squad they helped me tremendously on my device. Very knowledgeable people. I appreciate their expertise. I will only use Best Buys to help with technical support

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    met my expectations for replacement but wish time was prorated. unit died one year into a 4 year plan and had to buy the next plan at full price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reasonable for a router warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after reviewing the reliability of routers. I hope this warranty works as they say it is. No questions asked. It's reasonable for a 4 yr warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I've never had to use this warranty. However, it's good to know that I have this in case anything goes wrong with my product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I've never had to use this warranty. However, it's good to know that I have this in case anything goes wrong with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add-on. Easy to use and quick turn around!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have an extra warranty at my house at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Great Product to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Geek Squad for any products purchased via Best Buy. The replacment process is extremely easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has one of the best product replacement warranties. For me, depending on the item, the price justifies the product.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I have find and easy to use if have to and peace of mind knowing your covered stuff dose not last like it use to I get g.s.p with all items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can replace the item if it meet the timeline and if it becomes unserviceable through manufacturer issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat this price and warranty for this type of electronic product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be hard to believe but the Geek Squad Replacement offering actually works as per the agreement.

    I would recommend this to a friend