Customer Ratings & Reviews
- SKU:
- 6418873
Customer reviews
Rating 4.8 out of 5 stars with 2463 reviews
(2,463 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek squad is the way to go as far as tec fo your BBY products
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GEEK SQUAD for peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GEEK SQUAD is a must for electronics and appliances. I won't buy without it! I had to use it once and they replaced my computer with no problems.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend Rated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a good value always get the warranty so easy to use if you ever have issues
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
A must have on expensive items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty is the best thing ever haven’t used it with this item yet. But had to use it on my drone and it was great and easy to work with.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replace so easy with no headache, I will keep buying protections on my items cause Best Buy replace right away.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Made a frustrating situation a breeze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and no plan gimmicks with the modem that unexpectedly crapped out
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great rep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed this yet, but I know Geek Squad has a great reputation
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love all of their help with the items.We love using Best Buy.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GOOD SERVICE ALWAYS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD SERVICES TO HAVE AFTER HAVING ONE ROUTER DIED BEST BUY ALWAYS THE BEST IN PROVIDING THE BEST JUST REPURCHASING THE PROTECTION AND I AM GOOD THANK YOU GUYS
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service is great as it should be, no complaints whatsoever
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad is there to help you when you need them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my geek squad protection when I buy anything I use it it’s worth the money. Thanks Geek squad
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend Rated 5 out of 5 stars
Questions answered fast!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and very helpful! I was trying to figure out the best way to handle Starlink hook up and am so glad I added this to the cart because I got my questions answered! Many thanks!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
I got my product replaced with ease!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an arris modem/router about 2 years ago and all of sudden died. I took it to my local bestbuy and I was able to get a new one without any extra payment!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
AWESOME!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HAVE NOT HAD TO USE IT YET BUT I HIGHLY RECOMMEND GETTING GEEK SQUAD PROTECTION, YOU NEVER KNOW IF YOU WILL NEED IT!
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Protection plan good
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] That protection plan was A1 10/10 IGN would protect my stuff again
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price great product and great service and will recommend this product
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend Rated 5 out of 5 stars
Get this so you can always upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get this. You can keep upgrading every time it expires. I worked at Best Buy for 4 years
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I get a service extended it pays off with a no questions asked solution to the issue. Well worth the cost...
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer Service
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Worth it 100% TotalTech will save you money!! Best service ever
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Love the geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always opt for the protection plan. I've only used it a few times (for various products) but it saves a bunch of headaches and extra money.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend

