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Customer reviews

Rating 4.8 out of 5 stars with 2412 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,412 reviews
  • Rated 5 out of 5 stars

    Installed a new computer and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to go they come to your house set up my computer and printer and I had an old dell P.C,he was able to take the hard drive out and transfer the data and picture to the new computer. My wife had some issues and another guy came back and showed her how to work it also they will explain some things over the phone best 187 dollars I spent

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good feeling to know that if anything goes wrong with our purchase, we are covered. Not expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little bit of protection in your pocket is always a good thing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Returned item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get a chance to use. Returned it with the equipment. But read and heard good things about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection you can buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years? Yes please. Seems they did away with the standard 2 year replacement plan for the 4 year one and I'm not complaining. There's many times I've replaced a product after a year or two because of defects or something dies, and you simply get a replacement or store credit. Amazing perk, definitely recommend everyone purchase this extra product protection on all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use Geek Squad, which I guess is a good thing. Means they sell good products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    How many times man , Just get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    welp it works folks , got me a new one since i had geek squad thats y i'll always buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Warranty Protection Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services has always and will always be a major security warranty blanket for all your important electronic items/equipment in the case you may need a repair, replace an item if not fixable or get a refund on all your major important electronic purchases. In some cases, you can exchange item for another of equal value or even a different higher brand with a store manager approval base on the item selling price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it yet, but with my experience of Geek Squad protection in the past, I will definitely recommend that anybody get protection on any electronic that they purchase from Best Buy because it is absolutely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    like the comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working from home, I like the idea of not having to worry for a few years if something happens to my product that it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the geek squad service because it has always been great with our warranties when something happens to one of our products. If they couldn’t fix it or they would give us a gift card to buy another

    I would recommend this to a friend
  • Pros mentioned:
    Repair service

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with Geek Squad no questions asked replaced my item with ease

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program and they help you and resolving the issue with electronics @ any level

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So much faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad updated my settings and cleaned things up to make my computer run faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth if for extra warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the addition of extended warranty a lot for electronics and other devices. Best Buy is good at taking care of issues that occur down the road, particularly if you have this extra coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad proctor they are great and know there stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than need it and not have it. That pretty much sums it up. When I have purchased these warranties and never used them I was never upset but when I did not purchase them and needed them (like this morning when my expensive pair of Beats headphones broke)... yep, I am still crying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fells good to be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service by geek squad, always tske care of e right away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for my situation. Employee that helped was really knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this warranty on everything I get they really take care of the clientsLOL

    I would recommend this to a friend