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Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,451 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good to Have in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to Have it and the extra Protection helos me fel better avout any other futher issues. Hopefully won't encounter any of them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection plans a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plans are a must for me on all my purchases and they are so easy to work with when problems arise

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protected from lightning strike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me replace my cable modem during a lightning strike. Quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this extra insurance is a life saver. I have a cat who is quite robust, and he still thinks he’s a kitten, and he thinks he can jump into places he shouldn’t. He knocked my original modem over, and it stop working. If it wasn’t for this insurance, and the Best Buy team, I’d be without internet! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are great to have. They keep things affordable when they breakdown. Warranty is great

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. This is by far the best protection coverage you can get without the hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty for any electronics purchase highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the four year warranty and it is worth every penney. lots of peace of mind and very little cost. i would do this purchase always.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan good. It is good for the price if something breaks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always know if anything happens to my headphones, the Geek Squad Protection has my back!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents check my computer for anything that can harm the programs and speed and I don't have to do anything they take care of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it is a replacement is very easy! Go over customer and tell the employee is not working and you will get a new one off the shelf

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Price for Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a safeguard for any problems. The prices was right and there are no worries about it failing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Protection - not because I think I will need it but because I know if I happen to need it, they will have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have plan since these high dollar routers only last 2-3 years, batteries last about as long

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it and save yourself the hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying when items get into the hundreds/thousands. Glad the price of warranties are based on item cost vs. brand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the right size for my tv and it holds and works really good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good! I usually always get a geek squad warranty on everything I purchase from Bestbuy!!! It’s saved me on more than one occasion!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting GeekSquad protection on everything you buy just in case something goes wrong

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting GeekSquad protection on everything you buy just in case something goes wrong

    I would recommend this to a friend