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Customer reviews

Rating 4.8 out of 5 stars with 2417 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,417 reviews
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional crew, installed my TV and freezer Great job and saved me time and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan because of a previous experience with my last router that was replaced with the Geek Squad replacement plan. No hassle replacing the defective router with a better one because the store was out of the one that I purchased. I only had to pay the difference in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has really came in handy. A year ago Medicom sent a refresh signal to my modem and somehow it got fried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with one of my purchases and Geek SQUAD come to my house and fixed it in just one visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep well when your device are protected by Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Zgeek Squad several numerous times over the years. All electronic items I purchase over $100 I include add t a minimum a two year plan with thought if it had week parts they will fail in the first two years. The cash analysis of warranty cost vs cost of replacing the item in my mind easily justifies the added cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electric item will break and geek squad make our lives easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good competent help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me get a modem for my needs. Gave good advice on install and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came the day before my appointment, which was great. They came trouble shot my old router, determined it was bad and installed me up a new better router. They insured that all my devices attached to Th e net. They were very professional an pleasant to work with. We were very happy with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thing you can do is go to Best Buy and buy th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing you can do is go to Best Buy and buy this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely worth it, I’ve had to use it a few times no hassle replacing of the items

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a replacement warranty don't know what to say a

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without cheap, they make electronics and other items. It’s always good to have a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing that if I have a problem I can bring item into Best Buy and Geek Squad can take a look to troubleshoot or replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the service plan for expensive items. Bestbuy makes getting the item fixed or replaced very easy, If your going to drop that much on an item you may as well make sure it will last a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great benefits.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these for all of my electronics. A great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will NEVER purchase ANY electronic without getting additional protection. I had a product go bad on me ONE time and I learned my lesson. IF I would have had the extra protection on a TV that I had go bad on me, I would have gotten a replacement for free because they couldn't fix it. So NOW I purchase it EVERY single time!!!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing if something goes wrong I have this plan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't leave the store without protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy any electronics without this protection plan.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the plans! Always worth the investment, gives you an extended piece of mind.

    I would recommend this to a friend