Customer Ratings & Reviews

The sales rep walked me through everything and gave me her full attention throughout the process.

Worth the peace of mind to have this protection on my unit.

I had a problem with one of my appliances and they came right out and fixed the problem, no questions asked. The agent went above and beyond and helped us solve the problem and gave us advice on how to prevent future problems.

I haven’t used it but know it will be great when I do..

Always want to add protection plan to all my electronics it’s give me a piece of mind. Haven’t had to use it in a while but when I did they were able to replace my electronic with no hassle.

No issues hope not to need this but purchased anyway

I always trust the Squad with warranty and replacement!

Great coverage, but hope I never have to use though.

Anytime I make a purchase from Best Buy, I always buy the protection plan. The plan makes any warranty claims simple. Just bring back the item, and get a replacement or one of comparable value. Easy peasy.

I had a Netgear Orbi Tri-Band mesh system. I had purchased the Geek Squad Product Replacement coverage when I purchased the mesh system. Five months later I began to experience some difficulties with the system. I took it into the Geek Squad and without any hassle they replaced the entire system, I couldn’t ask for more.

I have not had to utilize geek squad's service to their full extent, but the few interactions I have had when I needed them were pleasant and very helpful.

Peace of mind for my devices. Geek Squad it awesome!

Love the piece of mind having the extra coverage.

I seem to have bad luck with electronics, an this is a sure fool proof way knowing my investment is safe, whether it's still in stock or not.

Geek squad is awesome. Ive had to use it for phones ive broke in the past. They used to give you one on the spot at no charge. Now they send you a phone. Its generally within 2 days.

Better safe than sorry. Never know when you’ll need them.

Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one. Its always a good Idea to protect your investment

This item is really good I’m really fan in Best Buy

why wouldnt you want to protect your device for years?

Easy to use the warranty. I don’t buy warranties from other stores, however, I always buy the Geek Squad warranty from Best Buy. Never had any issues and great customer service.