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Customer reviews

Rating 4.8 out of 5 stars with 2417 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,417 reviews
  • Rated 5 out of 5 stars

    Excellent Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in store service desk Clerks are very knowledgeable and helpful. They helped me dispose of an old Laptop and explained the process to me to let me know everything is destroyed and none of my info can be hacked or stolen. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had eero devices for 2 years and the wires became worn out. I was able to take it in and get a full replacement for the whole unit. Amazing warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to supplement an item purchase. Can sleep better know it'll be there when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that Geek Squad protection gives me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We may need the Geek squad in the near future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our friends told us that the Geek squad is very good with customers service and therefore, we decided to go with them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i dont need it but its there just in case

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Waranty protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan to protect my electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave a good review on this and I truste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did you get the warranty with this product but haven’t had utilize the geek squad, which is a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the geek squad by my side, never know what will happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is definitely worth the money. Having these guys come out and do such a professional job, beats me trying to figure out stuff that could take me hours. Overall, i couldnt ask for a better service. It worth the money to have total tech support for all your electronic needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the. Best I broke my device and I got a new one right away. I was very happy. Thanks for this company for helping me you should get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty is a must!!! I can’t tell how many time I have used it and thankful that I had it. Never let me done. The employees always get it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maintenance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy maintenance plans, but after buying a Netgear modem/router combo from Amazon, and having it crap out after two months, and Amazon not honoring the warranty, I decided I better get the protection. This time I bought it from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and to the point service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick and easy to work with. Given the storms and brownouts in the area. The warranty was worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended warranty when I bought the Google nest. Because I know electronics and power outages with storms or transformers blowing can really damage electronics. So I bought the 4 year warranty just because I know that Best Buy stands by their warranty’s.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive work and very informative on things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Worth adding to any available device!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Geek Squad Product Replacement offers peace of mind and substantial coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero Squad TV 43”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Samsung 43” Geek Squad replacement the TV en fast time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for any electronics purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for any electronics purchase. Many electronics don't have a manufacturer warranty beyond one year. This warranty via best buy offers 4 years of protection. They will swap the defective device for a new one. You will have minimal downtime.

    I would recommend this to a friend