Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2417 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,417 reviews
  • Rated 5 out of 5 stars

    Good insurance, but I hope I do not have to use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this insurance, but I am pleased that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and very knowledge in helping us find what we needed and what would work best for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle Free

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty for electronic devices, especially my son's headphones. Needless to say, a teenager can be rough on items. But whenever they need to be replaced,the process is always hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased Best Buy's 4-Year Geek Squad Protection Plan for my purchase of the Asus USB-BT500 Bluetooth Smart Ready USB Adapter. The GSP covers any mechanical and/or electrical failure as well as accidental drop and/or spills. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad because of easy they made it to replace something that doesnt work anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incase my devices mess up they will be covered or replaced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have when you really need it. Much better than having to send your product to tge manufacturer

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Useful warranty

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is super useful in case of me cracking my TV during moving. I know if I do it will be fully covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well its coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont know why this is a review, but i got this 4 year coverage for an asus ax5400 wifi6 router. i know router are always running and will eventually suffer heat damage. so a 4 year coverage is a good thing. i havent had to use a warranty claim yet, so i cant speak for how good it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bes value coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage, quick response and your item will be repaired immediately

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont know what for but ok

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess its ok if i knew what its for don’t remember

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Important

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you make your living on the Internet you want peace of mind. Having the Geek Squad on my side gives me that. And the price is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardware support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service especially for the more delicate hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is a must buy. They are fast at getting you you're items. If they don't sell it anymore. They pay you back with the amount of the items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    No refund on plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the product under warranty. Exchange went fine but I had to purchase a new warranty for the exchanged router even though there was 3 years left on the plan. I believe that it should have transferred or the plan prorated and a portion refunded as Best Buy had done in the past. The upside is the router was returned for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required purchase. These warranties have saved me hundreds of dollars over the years. I've saved way more than I've spent by a fairly wide margin.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protection plan is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I feel covered. If anything goes wrong that piece of mine is invaluable. I get the protection plan on all my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I signed up for the Geek Squad Product Replacement. I was told that it is very common for ice machines to stop working in your fridge. The ice machine is really important to me so it's a relief to know that the Geek Squad will come out to fix it if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing and great. I would highly recommend this.

    I would recommend this to a friend