Customer Ratings & Reviews

These guys! They never fail to impress! I have only needed to use them a couple of times over the last ten years, cuz ya know let's face it, Best Buy, but with the few things that have broken, it's gotten done timely manner and under budget. I kid you not.

Always good to have it and dont need it. Then need it and dont have it

I usually don't go for extended warranties, but on certain items, it is nice to know you are covered if anything goes wrong. I've had this on other items I've purchased and it has saved me a lot of hassle.

This one time purchase has helping me out no to lose money

I think this is worthwhile assurance for the possibility of service and replacement for the WiFi router I bought it to cover.

With the ever increasing cost of items and their repair coupled with lousy build quality from places like china a service warranty often makes sense. I have had positive experiences with BB and their warranties.

With the ever increasing cost of items and their repair coupled with lousy build quality from places like china a service warranty often makes sense. I have had positive experiences with BB and their warranties.

Had an issue with the machine and they replaced it, no questions asked!

Best thing ever is to get the Best Buy total . They fixed my lap top , my iPad , they do a great job

8 haven't need to use it, which is a good thing. But i purchase it because of all the great reviews i was given by friends.

Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

They answered all my questions and too care of me.

Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

BY PURCHASING MY 4 YEAR GEEK SQUAD PRODUCT REPLACEMENT I DONT HAVE TO WORRY ABOT DEALING WITH THE MANUFACTURE IF A PRODUCT GOES WRONG JUST GO BACK TO THE BEST BUY STORE AND THEY WILL HANDLE THE PROBLEM.

I purchased Geek Squad insurance consistently throughout the years and it has always paid for itself, the agents are also very professional. When I buy very expensive electronic products it really gives you peace of mind having Geek Squad on your side.

Very knowledgeable geek squad and walked us throughout entire TV set up process. They didn't take long wall mounting n setting up 65" TV. Also, going to buy tv sound bar and don't have to worry about installation because of Geek Squad Service and protection.

I love getting the Greek Sqard Product Warranties and I always getting the maximum lenght one as it helps when the product has issues 4 years later.

I love getting the Greek Sqard Product Warranties and I always getting the maximum lenght one as it helps when the product has issues 4 years later.

The agents installed my TV and connected it to my devices and also installed my sound bar onto the TV. They were very courteous and were quick and knowledgeable.Have always had good service with the geek squad.