Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,451 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    4 year coverage - Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this plan yet so I cannot comment much in regards to this service. However, I feel it is important to have a protection plan. Hopefully, this plan is as good as advertized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear for the win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome wifi router! protects against cyber threats, has long range wifi coverage. Produces very fast wifi speeds much better than my old spectrum router!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth it protection and reliability. No hassle at all if there is an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch geek squad technicians!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years back we had a technician deliver and set up our new LG tv. He installed the new tv removed the old one and replaced the old one with the tv that was in the living room and carried it upstairs to the bonus room and installed both tv’s and set them both up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service that's sometimes needed for accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is just figured into the total price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like my warranties.Yes just security for a me

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    GS amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! Covers all i need it to cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection you can buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years? Yes please. Seems they did away with the standard 2 year replacement plan for the 4 year one and I'm not complaining. There's many times I've replaced a product after a year or two because of defects or something dies, and you simply get a replacement or store credit. Amazing perk, definitely recommend everyone purchase this extra product protection on all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program and they help you and resolving the issue with electronics @ any level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a new computer and printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to go they come to your house set up my computer and printer and I had an old dell P.C,he was able to take the hard drive out and transfer the data and picture to the new computer. My wife had some issues and another guy came back and showed her how to work it also they will explain some things over the phone best 187 dollars I spent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goood to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get for peace of mind when I buy electronics . Easy to use if you need it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad for all you're good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love The geek squad insurance beats better than any other place

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TO HAVE COMES IN HANDY DONT MAKE A PURCHASE WITHOUT CHECKING IT OUT

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly have peace of mind with this warranty. Best buy is true to their word on this one. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved the BBY protection plans. They are so worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So much faster

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad updated my settings and cleaned things up to make my computer run faster

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geeks squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have in case of defaults malfunctions or mishaps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to use and overall super convenient and really nice to play with friends

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Good insurance!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use this coverage on two other products over the last 10 years... but it was worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Geek Squad never disappoints!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our new Linksys router, because we want it replaced if it stops working.

    I would recommend this to a friend