Customer Ratings & Reviews

I always like knowing my products will be protected if any issues arise. I have never had an problem with returns/exchanges when things do happen. It is the perfect piece of mind and Best Buy customer service is top notch!

This service is great! I like the fact that you can have a reliable team of people to help you with your problems (if any) with your electronics!!

Bought this to help protect our router. With our current one dying during a firmware update and only coming with a 90 day warranty, we decided to buy geeksquad with the new one to cover us for a long time. The price was right for the coverage.

Great service with peace of mind. A must to have for large electronic purchases.

I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

We always buy the buy the extended warranty on Electronics and appliances. It has proven to be a lifesaver after the regular warranty expires!

I've been with Best Buy for over a decade and I've have very few problems with the Geek Squad service. I'm also able to say that most of the Techs are polite, professional and know their work. I practice using the service on anything that cost more than I can't afford to lose.

I never buy anything at BestBuy without getting a warranty to it, love knowing I’m insured if anything were to go out

Geek squad does a great job of helping me out with and some of my purchases

The agent quickly verified my replacement coverage and got the new unit on order.

Love geek squad always add it to product I buy from best buy

This product replacement has paid for itself more than once. I always repurchase a new one when I have connection issues and have to replace my equipment. It saves you money!

Didn’t buy this for my last router and modem and now had to pay full price for my new modem and mesh router. I believe it is worth for the close to $1000 investment I made on my network equipment

Have always had really good service from the geek squad they are very professional.

I highly recommend purchasing Geek Squad just in case you need replacement parts

Haven’t had to use it yet, and hope to not to. It is there when I might need it though

Anytime I make a substantial purchase from Best Buy, I always buy the protection plan. Just bring back the defective item, and get a replacement.

The extra warranty paid off when router died, no hassle in replacement, customer service supportive.

A grest service, I have been working with Cypress Texas Best Buy for years buying tens of thousands of electronics for a local school district to donate in the classroom. Jon B. and his team are awesome to work with and always stand behind their products

Worth the money on almost everyone, most issues are covered and taken care in a timely manner. I get gsp on almost everything I buy here.